Whenever you are hiring a new translation company to take care of your translation requirements, you are taking a big risk. You will never know what kind of services to expect until you have really experienced their services. However, if you can find out the quality of the translations only by hiring a translation company then you will be wasting a lot of time and money and how many such companies are you going to try? You do not have to really go through this long, windy and expensive approach to finding the best translation company. You can save yourself a lot of hassles by vetting the reputation of your service provider beforehand. Here are four ways to check on the reputation of your translation company.
#1 Check with your friends
This is one of the easiest and the most reliable ways to find out whether a translation company that you are thinking of hiring is a reliable service provider. By checking with your friends you will be able to get firsthand experience of people that have used the services of a particular company. You will have to however be lucky enough to have a friend that has used services of a translation company that you are thinking of hiring. However, there is no harm in trying your luck.
#2 Post it in the social media
Your social media network is likely to be larger than your direct contacts and friends. It is therefore best to post in the social media. People that have used the services of a particular company can respond to you in social media. Here again, you will be able to find the reputation of your service provider quickly and get first hand information regarding your translation company.
3# Check for customer reviews online
You can use this step even after checking with your direct friends and with your social media network. Make an online search in Google using the name of the company. This will pull out sometimes very nasty results about your service providers. Customers that have used the services of a company in the past are likely to vent out their frustrations online if they have not received commendable services. You can also visit grievance redressal sites or consumer forums to run a similar search to see anything turns up.
4# Request for references from your translation company
Professional translation companies will oblige to your request. If you have a massive translation project, you cannot afford to take risks by sending out your requirements to substandard service providers. There is nothing wrong in asking for past customer references from your service providers directly and this is not an uncommon practice.
There are many good service providers out there, you will just spend adequate time to lock upon their services. It is worth spending some time in establishing the reputation of your service provider because it is certainly worth the efforts because you will save yourself unnecessary frustrations at a later stage.